IT Trends To Look For In 2024
As technology continues to reshape the business landscape, new paradigms are emerging in IT service delivery that promise enhanced efficiency, agility, and user satisfaction. This blog post explores some of the key trends shaping the future of IT service delivery and how organizations can prepare for the new year in IT. Cloud-Native Technologies With […]
Challenges in IT Service Continuity Planning
The world of IT is changing fast, and businesses are facing totally new problems when it comes to keeping their systems up and running. From crazy weather to worldwide health scares, the last few years have shown us just how important it is to have a solid plan for keeping IT services going no matter […]
Green IT: Sustainable Practices in IT Service Management
Environmental concerns have been on the rise for decades now, and businesses have several good reasons to improve their green policies, even with technology like the cloud, cybersecurity and network management. This is called Green IT. Green IT focuses on the environmental impact of their technology, from data centers to daily IT operations. We’ll explore […]
Exploring the Pros and Cons of Microsoft Copilot’s AI Integration
It goes without saying that AI is here and it’s changing a lot for people in even the most menial aspects of our lives. Microsoft has entered the AI mix with Microsoft Copilot, an AI tool that seamlessly integrates itself into the world of coding. Powered by OpenAI’s Codex, this new tool has sparked excitement […]
Pros & Cons of the Top 5 MFA Providers
Multifactor authentication (MFA) is a common security designed to protect account access by requiring users to provide multiple forms of authentication before gaining access. The old approach was just passwords, but that can often be easily hacked and accessed through simply having the password, which hackers can acquire through the dark web or other means. […]
The Pivotal Role of Artificial Intelligence in IT Services
Introduction to AI AI has arrived and it’s here to stay. The potential is massive because AI enhances efficiency, improves the quality and speed of service, and offers a level of unprecedented automation that’s intuitive and intelligent. AI has found a home in several industries as a strategic enabler that can add an entirely new […]
How to Spot and Prevent Vendor Phishing
Vendor phishing has become a form of hacking most businesses encounter, and it poses a significant threat to cybersecurity. Let’s dive into the ins and outs of vendor phishing, how it works, what’s at stake, and what businesses can do to mitigate the risks. What Is Vendor Phishing? Vendor phishing is a form […]
Empowering Your Employees Identify and Neutralize Phishing Threats
Cybersecurity is more vital than ever for businesses to not only be aware of the threats, but have measures in place to prevent and mitigate the risks of a cyber attack. In fact, 41% of small businesses fell victim to a cyber attack in 2023, a rise from 38% in the 2022 report and close […]
10 Common IT Problems Solved by Outsourcing IT Support
Businesses are increasingly more dependent on technology to operate as computers, wifi, and cloud computing are all becoming the standard for most business operations. SMBs are faced with a challenge since they need these tools but may not have an expert on staff to consult, set up, or fix some of the more common IT […]
IT Outsourcing for Healthcare: Ensuring HIPAA Compliance
IT has become an essential part of healthcare providers’ business operations, which means HIPAA compliance has become an increasing concern about offices where patient data is stored and managed. Some sources say an annual review of compliance is enough, but it may need to be more often than that to ensure code compliance. The question […]
