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10 Common IT Problems Solved by Outsourcing IT Support

common problems solved by IT outsourcingBusinesses are increasingly more dependent on technology to operate as computers, wifi, and cloud computing are all becoming the standard for most business operations. SMBs are faced with a challenge since they need these tools but may not have an expert on staff to consult, set up, or fix some of the more common IT issues that will inevitably arise as a business goes about its day-to-day operations. That’s where IT outsourcing enters the fray, and it’s a great option for businesses that don’t want to hire a full-time staff member but still need IT consultation help.  

IT outsourcing is a great solution over hiring a full or part time IT engineer because it often costs less, is more efficient in using resources, and there’s a wider range of IT knowledge in IT firms due to a larger staff compared to a single IT engineer hired internally. Either way, here are the common IT problems IT outsourcing can help with when working with small to medium sized businesses.


10 Common IT Problems Outsourcing Can Help With

  1. Network Downtime:
    • Issue: Unplanned network downtime can cripple operations and result in significant financial losses. This can have far reaching negative effects for a business either through wasted employee hours waiting for the network to get back up, and possibly a poorer customer experience if they are affected by the downtime.
    • Solution: Proactive monitoring and maintenance, identifying potential issues before they escalate and cause downtime. If it’s a recurring problem, an IT consultant can get in and see what’s going wrong in the system to cause the outages.
  2. Cybersecurity Threats:
    • Issue: With the increasing sophistication of cyber threats, businesses face the constant risk of data breaches and unauthorized access.
    • Solution: Employ cutting-edge security measures, including real-time threat detection, to safeguard against cyber threats and ensure a robust defense against potential breaches.
  3. Data Loss and Recovery:
    • Issue: Accidental data loss or system failures can lead to critical information being compromised.
    • Solution: Comprehensive backup and recovery solutions, ensuring that critical data is regularly backed up and can be swiftly restored in the event of an unforeseen incident.
  4. Outdated Technology:
    • Issue: Aging technology can hinder efficiency and compromise the overall performance of IT systems. Sometimes businesses aren’t sure whether their tech needs an upgrade since they lay contextual knowledge of tech trends in hardware. Sure, software updates can help, but poor hardware can pose its own unique set of risks.
    • Solution: A strategic approach to technology upgrades, ensuring that businesses have access to the latest and most efficient IT solutions. This could mean new routers, servers, or laptops for the team, but proper setup with the right security features in place would be a necessary added step.
  5. Scalability Challenges:
    • Issue: Businesses often struggle to scale their IT infrastructure to accommodate growth.
    • Solution: Scalable IT support, enabling businesses to adapt and expand their IT capabilities seamlessly as they grow.
  6. Compliance Concerns:
    • Issue: Ensuring compliance with industry regulations and standards can be a complex and time-consuming process.
    • Solution: BNC’s team has expertise in navigating compliance requirements, providing businesses with peace of mind and a streamlined compliance strategy.
  7. Poor IT Performance:
    • Issue: Slow and inefficient IT systems can hamper productivity and frustrate employees.
    • Solution: Include performance optimization, ensuring that IT systems operate at peak efficiency to support business operations.
  8. Lack of IT Strategy:
    • Issue: Without a clear IT strategy, businesses may struggle to align their technology initiatives with overall business goals. For a lot of business owners, IT only means fixing problems when they arise. Strategy is a much better approach, and it takes into account the overarching goals and mission of the company when making IT decisions.
    • Solution: BNC collaborates with businesses to develop tailored IT strategies that align with their objectives and drive success. This could be hardware, software, or any other aspect of the IT landscape. A good strategy is one that prevents issues from arising while preventing cyberthreats. Also having a plan set in place for common contingencies (like a disaster recovery plan) will likely be included in an IT strategy plan.
  9. Inadequate IT Budgeting:
    • Issue: Unforeseen IT expenses can disrupt budget planning and strain financial resources. Unfortunately, many business owners don’t have enough knowledge to know what they should be spending on IT services. They’ll get a wide range of quotes from IT vendors with an even wider range of recommendations to take. And many managed service providers offer only package plans with long term contracts, which can bloat costs beyond necessary.
    • Solution: BNC includes transparent and predictable pricing models, allowing businesses to budget effectively for their IT needs. BNC is proud to offer no long term contracts and pay to play pricing with a la carte offerings for services that are tailored to a business’ goals. This is a much more cost effective approach to IT budgeting than bulk, contracted MSP plans.
  10. Limited IT Expertise:
    • Issue: Small to midsize businesses may lack the in-house expertise to address complex IT challenges. For many, this is the first sign that they need to start looking for an IT expert. Unfortunately, hiring a full or part time IT expert might require some level of knowledge to make sure the right person is being hired. IT outsourcing can reduce that headache by offering flexible pricing for services and they often have full teams of experts in case the main point of contact is foggy on a specific solution.
    • Solution: BNC provides access to a team of skilled IT professionals, offering businesses the expertise they need without the cost and complexity of maintaining an in-house IT department.


Get In Touch With BNC

Outsourcing IT support with BNC provides businesses with a comprehensive and effective solution to the common IT challenges they face. From proactive monitoring and cybersecurity measures to strategic planning and expert support, BNC is dedicated to helping businesses navigate the complex IT landscape with confidence. By partnering with BNC, organizations can unlock the full potential of their IT infrastructure, ensuring a seamless and secure digital environment for sustained success. Contact BNC today to explore how our IT consultant services in Dallas can transform your IT operations and drive your business forward.



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