Industry Insights

Choosing The Right Video Conferencing System For Your Business

Since the pandemic began in 2020, businesses have been scrambling to find the best video conferencing software that also makes the most sense financially as well as having the right features.

Common Problems with Some Video Conferencing Options 

Businesses that use propriety systems like Polycom are often constrained by the closed network systems they operate in, confining capabilities to hardware at home or in the office. Polycom is one of many of the proprietary video conferencing systems available to businesses, and its popularity speaks for itself. However, recent years have shown a wider range of options that reveal Polycom’s weaknesses.  

Some common complaints thrown at Polycom users include its dependence on, additional licenses and upgrades to integrate with other systems like Microsoft Teams, setup can be too involved and time-intensive, paying for features that are often never used, and infrequent updates to its interface making it seem buggy and dated compared to other options. All that added to recent complaints about timely and effective support, Polycom isn’t the best option for businesses.  

Also fees and extra payments are required for additional features, becoming an unexpected hassle for those looking for a cleaner setup and use.  

Crestron has been another tool that organizations can be frustrated with for the same reasons listed above regarding Polycom. Too many features to be added, lack of intuitive, simple interface, and complex UX can be a problem compared to other video conferencing options available.  

Why Other Tools Are Better 

With more remote work happening with employees, a company’s needs are often simple but require flexibility. Cloud options like Microsoft Teams is an excellent choice for moving remote. It could be a variety of devices or integrations that offer the challenge, but Microsoft has created a video conferencing system that’s one of the best in the market. And above its simplicity, it’s tailor-made to work on PCs which most businesses use. This compatibility, combined with a simple, easy-to-use interface, make Teams an excellent option for video conferencing, team chat, and file sharing.  

Many users comment on the ease and simplicity of Teams, not being hassled by hardware issues or compatibility issues. And call quality is always a priority they’re trying to improve to be the best on the market.  

Microsoft is known for its Office Suite and Windows operating system, but Teams is somewhat new in the top of mind of the average employee. BNC, as an IT consultant, recommends you give it a shot, and we’d be happy to help get that integrated and setup at your company.  

Zoom is another example of a very popular, simple to use video conferencing platform that doesn’t have the hidden fees and features. A great option for a team that just needs the simple use of video conferencing, in video chat, and basic file sharing. There is a free option with limited time use on calls which can be a good trial run for a company. Compared to Teams though, the powerful suite of programs like Word and PowerPoint aren’t as accessible and well-integrated with Zoom.   

Get In Touch with BNC Today 

BNC is an IT consultant in Denver and Dallas with diverse industry experience that offers on-site and remote support from dedicated engineers that work directly with a company to find the best IT solutions. BNC offers anything from a more long-term outsourcing consulting role to flat rate projects when a company needs a single system upgrade. Get in touch with BNC today to get expert IT consultation for your business in Denver, Austin & Dallas. 



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