LIVE REMOTE ASSISTANCE
Live Remote Assistance
Clients can take advantage of our remote assistance tool for quick assistance. A member of our team will view your

desktop and share control of your mouse/keyboard to help solve your problem quickly.


How to Get Support:
You will find the answers to security questions and system configuration requirements on our FAQ page. You can also

view a demonstration of a screen-sharing session.


How It Works:
    Step 1:  Simply type your question or the nature of your problem in the box below. Then click the button to proceed.
Step 2:  You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.
Step 3:  Your support representative will chat with you online to obtain the details of the problem.
Step 4:  With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 5:  You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
Live representatives are online and standing by!
Name:
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Please fill out the fields above, type your question in the box below and click the button to proceed.
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