Onsite Server and Desktop Support

When performing critical desktop support, server support or network support maintenance or repair, onsite tech support availability is essential to optimum response time, understanding a site’s work habits and for building vital customer relationships.

 

With BNC on your team, your company receives one primary engineer who serves as your lead on-site server IT resource 90% of the time.  In the event your primary engineer is unavailable or requires assistance, a secondary engineer is also trained and knowledgeable with your network.  This way, when you have a problem you have a team who is familiar with your account and knows your systems inside and out.  Should it ever be necessary, our technology experts may also be brought in as needed for special projects.